Frequently Asked Questions

We help people who cannot afford to keep up their minimum repayments on their unsecured debts, like overdrafts, credit cards and personal loans.

We do this by communicating with their creditors to restructure payments to more affordable levels and then arrange the payment of these new amounts to each creditor on a pro-rata basis.

One of the main ways in which we help people during this difficult period, is with our support. Dedicated service professionals are there to answer any queries or handle any letters and calls from creditors. They can also offer advice on maximising income or benefits entitlement to make sure that clients have as much money in their pocket each month.